Frequently Asked Questions



Who is Sweet

Sweet Trader is the online wholesale business of Sweet Trader Ltd) which is a UK confectionery wholesaler based in Chesterfield, Derbyshire.




Online ordering

Do I need to be a business to shop online with you?

We generally sell products by the case and so it is unlikely that you will want that quantity if you are an individual! However, if you are organising an event such as a wedding or a fund raising activity, or just simply want to buy in bulk then you are welcome to place your order with us.

Do your prices include VAT?


Our prices do not include VAT but we show the price including VAT and excluding VAT on every product detail page so that you can be clear on what you will be charged at the checkout.


Do you sell overseas?




How long will my order take to be delivered?

We always dispatch orders in stock the same day.

If you order before 2pm (Monday to Friday), we will make every effort to dispatch it to you on the same day however please allow one further business day, especially during busy periods. Delivery will be next business day. Saturday and Sunday deliveries are by arrangement but will inccur extra delivery charges.

Large deliveries to be made on pallets may require 2 working days which will be advised on ordering


Some products may take longer to be delivered. These are made to order and these will be shown on the product page


How do I get ‘Free Delivery’?

Any order over £100 excl VAT will receive FREE DELIVERY to an address within Zone 1.


Please see our delivery page for more details and an indication of delivery costs for smaller orders and other Zones


Can I order just one or two products’?

Yes you can. We have a small delivery charge of £5.99 excl vat for all orders under £100 +vat

All FOR NEXT DAY DELIVERY for items in stock and ordered before 2pm




How is my delivery need made?


Please click on the icon. Watch our delivery Process.

This short film we explain our delivery process and how you can track you order to a final 15minute delivery slot.